Shipit is a logistics service that enables you to ship your customers' orders by using the services of the most popular Finnish logistics companies. Additionally, the service includes several international delivery services.

See also Shipit's instructions. Shipit's website is also an excellent source of information about logistics for online stores.

Pricing

Installing the extension is free of charge. Shipit charges for their service per shipment. For more information on pricing, see Shipit's website.

Services supported by the extension

The Shipit extension provides online stores operating in Finland, Sweden and Estonia with the services of several transportation companies for domestic and international shipments. The service selection varies depending on the place of departure.

In Finland

For online stores operating in Finland, the extension provides the following transport services:

  • Asendia E Paq Plus (delivery of packages to recipient address or collection point worldwide)

    In order to be sent, the packages must first be transported to Asendia's sorting center in Sweden. Read more about using the Asendia service.

  • DB Schenker (the DB Schenker services supported by the extension apply to domestic shipments within Finland)
    • Collection Point Service (delivery of packages to DB Schenker's collection points)
    • DB SCHENKERparcel (parcel pickup and delivery to recipient address)
    • DB SCHENKERsystem (pallet pickup and delivery to recipient address)

      DB SCHENKERsystem freight shipments must have at least 1 kg indicated as their weight in shipping details. The outer measurements of the shipment must always be filled-in to the shipment details.

  • FedEx (deliveries worldwide)
    • International Economy (package pickup and delivery to recipient address)
    • International Priority (package pickup and express delivery to recipient address)
  • GLS EuroBusinessParcel (pickup and delivery of international parcels to recipient address or collection point in Europe)
  • Matkahuolto (the Matkahuolto services supported by the extension apply to shipments within Finnish)
    • Near Parcel (delivery to a Matkahuolto service point or parcel locker)
    • XXS Parcel (similar to Near Parcel but for small-sized shipments)
    • Home Delivery (delivery to recipient address at the time agreed upon with the recipient)
    • Delivery Parcel (delivery to recipient address on weekdays from 8 a.m. to 4 p.m. without prior notification; suitable especially for business customers)

    The Matkahuolto Pikapaketti service is no longer available through the extension, because starting from 4 September 2023 it has only been available through Matkahuolto's own sales channels for specific bus routes. All shipping methods using Express Parcel have been changed to use MyCashflow's own shipping labels, and you may want to replace them with shipping methods using Near Parcel. (Find out more at Matkahuolto's announcement.)

  • Netlux (shipments within Finland and to Estonia)
    • Parcel (pickup and delivery of packages to recipient address)
    • Pallet (pickup and delivery of pallet freight to recipient address)

      The outer measurements of the shipment must always be filled-in to the shipment details.

  • Posti (the services supported by the extension apply to shipments within Finland, unless otherwise stated)
    • Postal Parcel (delivery to a Posti service point or parcel locker; Large, large parcels as well)
    • Home Parcel (delivery to recipient address; Large, large parcels as well)
    • Express Parcel (delivery to recipient address on weekday without prior notification, suitable especially for business customers; Large, large parcels as well)
    • Small Parcel (delivery to the recipient's mailbox)
    • Freight (pickup and delivery of large and heavy shipments to recipient address)

      The outer measurements of the shipment must always be filled-in to the shipment details.

    • Posti Parcel Baltic (delivery of packages to a service point or parcel machine in Estonia, Latvia, and Lithuania)
    • PickUp Parcel (delivery of parcels to collection point or parcel locker in Sweden and Denmark)
    • Parcel Connect (delivery of parcels to recipient address in many other EU countries; Large, large parcels as well)
    • Express Business Day Parcel (scheduled delivery of parcels for business customers in Finland and other countries in Europe)
    • Priority Parcel (delivery of parcels abroad worldwide)
    • EMS Parcel (Express Mail Service – express delivery of parcels abroad worldwide)
    • EMS Docpack (express delivery of documents abroad worldwide)
  • PostNord FI (deliveries to Finland, Sweden and Denmark and by separate services to several European countries beyond the Nordic countries)
    • MyPack Collect (pickup and delivery of parcels to a collection point)
    • MyPack Home (pickup and delivery of parcels to recipient address)
    • Parcel (pickup and delivery of to business customers)

    Selecting a collection point isn't supported when using PostNord via Shipit (yet). Support is going to be added in the near future.

  • UPS
    • Access Point Standard ( delivery of parcels from collection point to collection point in the EU countries)
    • Access Point Express (express delivery of parcels from collection point to collection point in the EU countries)
    • Standard (pickup and delivery of parcels to recipient address anywhere in Europe)
    • Expedited (pickup and delivery of parcels to the recipient address outside Europe)
    • Express Saver (pickup and express delivery of parcels to recipient address worldwide)
    • Express (pickup and express delivery of parcels before noon to recipient address worldwide)
    • Express Saver Docs (pickup and express delivery of documents to recipient address worldwide)
    • Express Docs (pickup and express delivery of documents before noon to recipient address worldwide)
  • Wolt (local express delivery door to door in selected postal code areas in Finland)

    See instructions on using Wolt in MyCashflow.

In Sweden

For online stores operating in Sweden, the extension provides the following transport services:

  • DHL SE (the DHL services supported by the extension apply to shipments within Sweden, unless otherwise stated)
    • Service Point (delivery of parcels to a collection point or parcel locker)
    • Home Delivery (pickup and delivery of parcels to recipient address)
    • Paket (pickup and delivery of parcels to business customers)
    • Pall (pickup and delivery of pallet freight to recipient address)

      The outer measurements of the shipment must always be filled-in to the shipment details.

    • Parcel Connect (pickup and delivery of parcels to recipient address in several European countries)
    • Parcel Connect Service Point (delivery of parcels to a collection point or parcel locker in several European countries)

In Estonia

For online stores operating in Estonia, the extension provides the following transport services:

  • DPD Baltics
    • Parcel Machine and Collection Point Delivery (delivery of parcels to parcel lockers or collection points in the Baltic countries)
    • Private (pickup and delivery of parcels to recipient address in the EU countries)
    • Classic (pickup and delivery of parcels to business customers in the EU countries)
    • Private Pallet (pickup and delivery of pallet freight to recipient address)
    • Classic Pallet (pickup and delivery of pallet freight to business customers)
  • Itella
    • Parcel Connect Baltics (delivery of parcels to recipient address or a collection point in several EU countries)
    • Express Business Day Parcel Baltics (scheduled delivery of parcels to business customers in Europe)
    • Express Business Day Pallet Baltics (scheduled delivery of pallet freight to business customers in the Baltic countries and Finland)

      The outer measurements of the shipment must always be filled-in to the shipment details.

  • Netlux (shipments from Estonia to Finland only)
    • Parcel (pickup and delivery of packages to recipient address)
    • Pallet (pickup and delivery of pallet freight to recipient address)

      The outer measurements of the shipment must always be filled-in to the shipment details.

  • Omniva
    • Courier Delivery (package pickup and delivery of parcels to recipient address in the Baltic countries)
    • Parcel Machine (delivery of parcels from parcel locker to parcel locker in the Baltic countries)
    • Pickup Point Delivery (delivery of parcels from collection point to collection point in the Baltic countries and Finland)
    • International Maxi Letter (delivery of large letters in the Baltic countries and Finland)

Installation and setup

Extensions are not available in MyCashflow Free plan.

In order to use the service, you need a Shipit account, which you obtain when you register as a Shipit customer. You can manage your shipments and account information in the Shipit extranet.

Setting up the service includes the following steps:

  • activating the extension
  • entering existing credentials or getting new credentials
  • activating a payment method in the Shipit system
  • creating a shipping method for Shipit.

Activating the extension

Mene verkkokaupan hallintatyökalun sivulle Account > Apps > Shipit ja paina Enable -painiketta.

Entering credentials or getting new credentials

On the extension setup page, you can subscribe to the Shipit service or enter its API credentials. If you already have a Shipit account, all you need to do is enter and save its API credentials on the setup page. If you subscribe to the service, Shipit will create a new account and credentials for you.

Do not submit the service subscription form if you already have a Shipit account.

  • Enter your Shipit account credentials in the API credentials section on the setup page and press the Save button.

    The required codes (API_KEY, i.e. interface identifier and API_SECRET, i.e. secret key) can be found on the Shipit extranet page Omat tiedot > API.

  • If you do not already have a Shipit account, fill out the subscription form, accept the terms of service and submit the form by pressing the Create account button.

    Your online store's details are automatically included in the subscription form. You can change or supplement any information before submitting the form.

    The username for the service is the email address you entered in the subscription form. Use the same email address as with your MyCashflow account.

Activating a payment method

Once you have the Shipit extension ready for use, you must activate a payment method for the service. You can choose to pay by invoice or by a Shipit wallet. (Read more about payment methods on the Shipit website.)

  • If you want Shipit to invoice for the transport services you use, please provide your invoicing data to Shipit’s customer service.

    Shipit charges for the use of transport services at two-week intervals.

  • Alternatively, you can set up a Shipit wallet and load balance on it for transportation charges. The wallet can be found in Shipit’s extranet, on the page Tee lähetys > Lompakko.

Creating a shipping method

As the last stage of the Shipit setup process, create a new shipping method to use with Shipit.

  1. Create a new shipping method on the Settings > Shipping methods page in the online store's admin panel.

    See the instructions on how to create shipping methods.

  2. Select Shipit as the delivery service and a parcel service they provide.

    Some Shipit services must be activated separately. If you do not find the desired service in the menu when creating the shipping method, even though it is listed among the services supported by the extension, ask Shipit’s customer service to activate it for your online store.

  3. Save the shipping method.
  4. Set the shipping costs and weight limits.

    See instructions for setting shipping costs and weight limits.

You can create multiple shipping methods using Shipit for different kinds of shipments. This way you can also offer your customers services of several different logistics companies through Shipit.

Shipit extranet

In the Shipit extranet, you can manage your Shipit account information and create and track the shipments.

You can access the Shipit extranet at https://www.shipit.fi/ by clicking the Kirjaudu button in the top bar. The username is the email address you specified when subscribing to the service.

Configuring the settings

Once you have enabled the extension, you can configure its settings.

Sender address

The contact information on the online store’s Settings > General settings page is used by default as the sender address for Shipit deliveries.

The sender address is shown on the shipping labels of orders that use Shipit, and advance and cash on delivery payments are transferred to the bank account specified in the contact details.

Shipit does not use any contact information specified in the store version settings but always retrieves it from the Settings > General settings page.

Optionally, you can define a separate sender address by deselecting the Settings > Use the store's contact details option in the Shipit extension details.

In the Settings > Bank account section, you can also specify a separate bank account for advance and cash-on-delivery payments.

Printing shipping labels

To create shipping labels with the Shipit extension, you need to have balance in your Shipit account wallet.

Here's how to print a Shipit shipping label for an order:

  1. In the admin panel of your online store, go to Orders.
  2. Open an order that uses a Shipit shipping method and for which you want to print a shipping label.
  3. Press the Create address label link in the Shipping details section.

    A tracking code is created for the order, and a print window opens. If the order is divided into multiple shipments, each will have its own shipping label printed on a separate page.

  4. Print the shipping label and close the print window.

    If necessary, you can reopen the print window by pressing the Print address label link, which is now shown in the Shipping details section on the order page.

Printing return labels

For eventual product returns you can configure the service to print a return label along with the address label.

Services with return label support

The following services available through the Shipit integration offer a printable return label:

  • Matkahuolto: Near Parcel, XXS Parcel
  • Posti: Postal Parcel, Home Parcel, Small Parcel, Parcel Connect, Express Parcel (support for oversized parcels available as an additional service, excluding Small Parcel)

Enabling return labels

Here is how to enable return label printing for a shipping method:

  1. In the admin panel of your online store, go to Settings > Shipping methods.
  2. From the left-hand menu open a shipping method that uses the Shipit extension.
  3. Press the Edit button on the header row of the shipping method.

    The shipping method form opens.

  4. In the shipping method settings section Additional services activate Print return label.
  5. Save the changes by pressing the Save button at the bottom of the page.

Once you have done this, the return label will be included as an additional page in all the address labels printed for this shipping method.

Order tracking and reports

Tracking services are enabled for all shipments that use Shipit and can be accessed at the address: https://www.shipit.fi/seuranta.

By default, the tracking link is included in the shipping confirmation message. If your online store uses a custom-made template for the shipping confirmation message, make sure that it includes the {OrderTrackingURL} tag that prints the tracking link.

In Shipit's admin panel, on the page Create shipment > Orders, you can see all shipments that you made by using Shipit.

You can also use this panel to download a list of shipments in Excel format.

Using cash-on-delivery

To use cash-on-delivery, you must have in your online store

  • a payment method that uses the Cash-on-delivery service.
  • a shipping method that uses either the Posti Postal Parcel service.

The recipient collects a cash-on-delivery shipment from Posti's service point by paying the predetermined amount. If the shipment is delivered to a parcel locker, the recipient will be sent first the payment details and – after a successful payment – the pickup instrucions as SMS messages.

The cash-on-delivery payment sum consists of the order total, which includes possible shipping and payment fees. The sum will be transferred to your bank account within 2–4 business days.

To enable cash-on-delivery as a payment method in your online store:

  1. If necessary, create a new shipping method on the admin panel's Settings > Shipping methods page.

    As the logistics service select Shipit and as the parcel service Posti Postal Parcel.

    See the instructions on how to create shipping methods.

  2. Create a new payment method on the admin panel's Settings > Payment methods page.

    As the payment service, select Cash-on-delivery and enable the previously created shipping method in the payment method settings.

    See the instructions on how to create payment methods.

When processing cash-on-delivery orders, mark the order as delivered when you ship it to the customer, but leave the payment open. Mark the payment as paid only once it has been credited to your bank account.

Shipping method-specific shipment and measurement details for customs

Generally, a shipping service requires customs information and measurements to be specified for shipments destined beyond the customs border (such as when shipping from the EU to other parts of the world; as a special case, this also applies to shipments between the Åland Islands and the rest of the EU). This can be implemented in an extension as follows:

  • Product tariff codes (CN), countries of origin, and a free-form description of the shipment's contents (specified on the shipment information form)
    • FedEx: International Economy, International Priority
    • Posti: Priority Parcel, EMS
    • Posti (shipments to Åland): Home Parcel, Postal Parcel, Express Parcel
    • UPS: all services
  • Default shipment description (specified on the Settings > Order settings page)
    • FedEx: International Economy, International Priority
    • Matkahuolto: Near Parcel, XXS Parcel, Home Delivery, Delivery Parcel
    • Posti: EMS, EMS Docpack, Express Business Day Parcel, Express Parcel, Home Parcel, Small Parcel, Postal Parcel, Priority Parcel
    • PostNord: MyPack Collect
    • UPS: all services
  • Shipment width, height, and length (specified on the shipment data supplement form)
    • DB Schenker: DB SCHENKERsystem
    • FedEx: International Economy, International Priority
    • Itella: Express Business Day Pallet Baltics
    • Netlux: NETLUXPALLET
    • Posti: Freight
    • UPS: all services

If the shipment does not need to be cleared through customs and the delivery service does not otherwise require you to specify its actual dimensions, the Shipit extension will use the default dimensions of 15 x 15 x 1 cm and a weight of 100 g. The outer measurements of the shipment must always be filled-in to the shipment details.

FedEx electronic trade documents

MyCashflow's Shipit extension supports the FedEx add-on service for electronic trade documents free of charge. In this way, if the shipment's destination requires customs clearance, FedEx will receive customs information automatically. This means that you won't have to print out customs documents yourself and attach them to the shipment.

First, ask Shipit's customer service to activate FedEx Electronic Trade Documents (ETD) for your MyCashflow online store.

After the activation, customs information will be transmitted to FedEx's system as soon as you register a new shipment by using the customs information form on the order page.

When the shipment arrives at customs, the information you have provided will be digitally available in the FedEx system.

Asendia transport service

Asendia E Paq Plus is an affordable option for online stores that send a large number of parcels around the world. Shipments are handled by Asendia's sorting center located in Sweden, to which packages must be shipped separately by business delivery. This works by using an combined transport (the costs of which are not included in Asendia's prices).

Asendia's service types:
  • Small shipment (delivery primarily to the recipient's mailbox)
  • Shipment (delivery to a collection point or the recipient's mailbox)

Shipit automatically selects the service type based on the size of the parcel, but if small shipment is not an option in the destination country, the Shipment service type will be applied even to a small parcel.

Read more about package handling, size specifications, and pricing on the Shipit website.

Using combined transport

For combined transport, you should gather the packages of several individual orders into one large box, which you then send to Asendia's sorting center. You can order the combined transport from the transport service of your choice. The following Shipit services, for example, are suitable for combined transport:
  • Bring Parcel
  • GLS EuroBusinessParcel
  • Matkahuolto International Business Parcel
  • Posti Express Business Day Parcel
  • PostNord Parcel
  • UPS Standard
  • UPS Express Saver

Here's how you can send packages using a combined transport:

  1. Create and print an address label for each shipment that uses the Asendia E Paq Plus service, and attach the address labels to the parcels.
  2. Pack all parcels to be sent to customers into one large box for the combined transport.
  3. Order the combined transport from your chosen transport service for business delivery to Asendia's sorting center in Sweden.

    The combined transport must be ordered separately through the Shipit extranet or directly from the transport service, as MyCashflow's admin panel only supports order-specific shipments.

    Delivery address for the combined transport:

    Asendia Nordic
    c/o Aditro Logistics
    Metallvägen 37, port 6
    195 72 Rosersberg
    SWEDEN

    The combined transport must be delivered as a business delivery. Asendia does not pick up incoming shipments from collection points.

  4. Attach the address label for your chosen transport service to the main transport box.
  5. Hand out the box for delivery to the transport service.

The transport service delivers the combined transport's box to Asendia's sorting center, where they unpack the box and send the contained parcels to your customers according to the orders' address labels.

Using Wolt

The MyCashflow Shipit extension has support for using Wolt in your online store. Wolt enables you to arrange a speedy pickup and delivery from your office to the customer's front door within supported areas in Finland.

See press release: Wolt-toimitukset saatavilla nyt myös kotimaisissa verkkokaupoissa – nopeille kuljetuksille yhä enemmän kysyntää (Finnish only)

Enabling Wolt

  1. Message asiakaspalvelu@shipit.fi and let them know you would like to use Wolt in your MyCashflow online store.

    Your message should contain at least:

    • your company's name
    • the pickup address and specific pickup details (for example, at checkout)
    • opening hours
    • phone and email

    Even if Wolt does not support your postal area, Wolt and Shipit can look into the possibility of adding support for your area, so feel free to ask about the availability of the service.

    Support for Wolt will be added to your Shipit account. Once the signup process is finished, you will receive a notification.

  2. Create a new shipping method on the Settings > Shipping methods page of your store's admin panel
  3. In the Shipit integration menu, select Wolt.
  4. Define other shipping method settings to suit your needs and then save the shipping method.

    Make sure the allowed countries only include Finland. For payment methods you should only allow online payment gateways.

    See the instructions on how to create shipping methods.

    The shipping method details are opened.

  5. Enter the allowed postal codes for deliveries in the Allowed postal codes field in the shipping method details.

    For example, you can allow the entire Helsinki region by entering 001* in the field

    If you do not limit the postal codes, your customers can order Wolt deliveries anywhere in Finland (regardless of whether they are in an area supported by Wolt).

    Learn more about limiting deliveries by postal code areas.

Now Wolt is available at checkout for customers whose postal codes are among the ones you have allowed.

Arranging pickups

You can arrange a pickup for a shipment that uses Wolt by pressing Arrange a pickup in the shipment details on the order page.

After pressing the link, the system sends a request for pickup to Wolt. The courier will pick up the shipment at the address you have provided during the signup process. The order's shipping address will be forwarded to the courier for the delivery.