Shipit is a logistics service that enables you to ship your customers' orders by using the services of the most popular Finnish logistics companies. Additionally, the service includes numerous international delivery services.

Creating shipping labels with the Shipit extension requires that you have credit in your Shipit wallet.

Collection points aren't supported when using PostNord via Shipit. Support is going to be added in the near future.

The default order weight in shipping methods that use Shipit is 100g. The default weight is used if the order does not have a weight of its own.

See also Shipit's instructions. Shipit's website is also an excellent source of information about logistics for online stores.

Extensions are not available in MyCashflow Free plan.

Pricing

Using the service is subject to fees. Find out more about the service and connected costs via our website ›

Installation and activation

You can enable the Shipit service in your online store's admin panel, on the page Account > Apps > Shipit. On this page you can either order new credentials or use your already existing Shipit credentials.

Enabling Shipit in the online store involves the following stages:

  • Enabling the extension
  • Ordering new credentials or entering existing ones in the store's admin panel
  • Activating payment methods in Shipit extranet
  • Creating a shipping method to use with Shipit in the online store's admin panel

To enable Shipit, first go to the Account > Apps > Shipit page, and click Enable.

Enabling the extension is free of charge.

Ordering new credentials/Entering existing credentials

The form for ordering Shipit comes with your online store's details already filled-in. You can modify or supply additional details before confirming the order.

Once you're done, accept the terms of service and press the Create account button.

If you already have Shipit credentials, enter them in the extension settings in the API accounts section.

You'll find the required credentials (API_KEY and API_SECRET) in Shipit's extranet, on the page Edit user > API.

Activating payment methods

Once you've enabled the Shipit extension, it's time to enable the service's payment methods in Shipit's extranet.

Find out more about the extranet ›

You can enable the Shipit wallet or request a billing contract (in such a case please contact Shipit's customer service).

The wallet can be found in Shipit’s extranet, on the page Create shipment > Wallet. To enable the wallet, add funds to it.

Creating a shipping method

As the last stage of the Shipit enablement process, create a new shipping method to use with Shipit:
  1. Create a new shipping method in the online store's admin panel on the page Settings > Shipping methods.

    See the instructions ›

  2. In the Shipping labels section, select Shipit and the desired service.
  3. Save the shipping method.
  4. Define the shipping method's weight limits and costs.

    See the instructions ›

You can create multiple shipping methods that will use Shipit for specific purposes such as, for instance, in order to offer your customers the services of different logistics companies.

Defining settings

After enabling the extension, you can define its settings to suit your needs.

Sender address

By default, the online store's contact information found on the Settings > General settings page is used as the sender address in orders sent with Shipit.

The sender address appears on shipping labels for orders sent with Shipit, and payments collected via the Advance payment and Cash-on-delivery payment services are forwarded to the bank account indicated in the sender address.

Shipit never uses contact information specified in version settings as the sender address. Instead, the online store's contact information is always extracted from the Settings > General settings page.

Optionally, you can define a separate sender address by deselecting the option Settings > Use the store's contact details in the Shipit extension's settings.

In Settings > Bank account, you can also provide a separate bank account to which advance and cash-on-delivery payments will be forwarded.

Printing return labels

You can set Shipit so that it automatically prints both the return and shipping labels for an order at the same time.

Currently, return labels can be printed for the following delivery services:

  • Matkahuolto Bus Parcel
  • Matkahuolto Near Parcel
  • Matkahuolto XXS Parcel
  • Posti Postal Parcel
  • Posti Postal Parcel with the Oversized additional service
  • Posti Home Parcel
  • Posti Home Parcel with the Oversized additional service
  • Posti Small Parcel
  • Posti Parcel Connect
  • Posti Parcel Connect with the Oversized additional service
  • Posti Express Parcel
  • Posti Express Parcel with the Oversized additional service
You can enable printing return labels for shipping methods that use Shipit in the method's settings, in the Additional services section.

Shipit extranet

You can use the Shipit extranet to manage your Shipit account, and create and track shipments made by using the service.

To access the extranet, go to https://www.shipit.fi/ and press the Kirjaudu (Login) button.

Order tracking and reports

Tracking services are enabled for all shipments that use Shipit and can be accessed at the address: https://www.shipit.fi/seuranta.

By default, the tracking link is included in the shipping confirmation message. If your online store uses a custom-made template for the shipping confirmation message, make sure that it includes the {OrderTrackingURL} tag that prints the tracking link.

In Shipit's admin panel, on the page Create shipment > Orders, you can see all shipments that you made by using Shipit.

You can also use this panel to download a list of shipments in Excel format.

Printing shipping labels

Once the service has been enabled, in order to print the shipping label, in the Shipping details section of the order page go to the relevant shipment, and click the Print address label link.

The default shipment description

This extension includes shipping services that use the default shipment content description on their shipping labels for the purpose of a potential customs clearance.

The default description can be specified on the admin panel's Settings > Order settings page.

The following shipping services include support for the default shipment content description:

  • Matkahuolto: Bus Parcel, Delivery Parcel, Near Parcel, Home Delivery and XXS Parcel
  • Posti: Postal Parcel, Small Parcel, Express Parcel, Express Business Day Parcel, Priority Parcel, EMS and EMS Dockpack
  • PostNord: MyPack Collect
  • UPS: Expedited, Express, Express Docs, Express Saver, Express Saver Docs, Standard
  • Postal Parcel
  • Home Parcel
  • Small Parcel
  • Registered Letter
  • Priority Letter with cash on delivery
  • Express Letter
  • Freight
  • Express Parcel
  • Express Business Day Parcel
  • Express Freight
  • EMS express service
  • Priority Parcel
  • Posti Parcel Baltic

Some shipping services also allow you to edit the shipment description in the Shipping details section of the order page. However, you may want to specify a default description that defines your entire product catalog as clearly as possible.

Using cash-on-delivery

To use cash-on-delivery, you must have in your online store

  • a shipping method in which the customer picks up the order at the logistics company's collection point, instead of a parcel point and
  • a payment method with the Cash-on-delivery service enabled.

To enable cash-on-delivery as a payment method in your online store:

  1. When necessary, create a new shipping method, and select an appropriate shipping service for it.

    If necessary, see how to create shipping methods.

  2. Create a new payment method on the admin panel's Settings > Payment methods page.

    If necessary, see how to create payment methods.

  3. As the payment service, select Cash-on-delivery.
  4. In the payment method's settings, select an appropriate shipping method.
  5. Define the rest of the payment method's settings, and save the payment method.

If the customer selects cash-on-delivery when placing the order, the order total will constitute the sum total to be paid upon delivery, which means that the total will include potential shipping and payment fees.

When processing cash-on-delivery orders, mark the order as delivered when you ship the order to the customer, but leave the payment as open. Mark the payment as paid only once it has been credited to your bank account.