You can use the Matkahuolto extension to print shipping labels directly in your online store's admin panel for the orders that will be delivered with Matkahuolto's services.

Pricing

Using the extension is free of charge but requires a logistics contract with Matkahuolto. Contact Matkahuolto's corporate sales to request an offer for package services.

Delivery services supported by the extension

The MyCashflow Matkahuolto extension supports the following transport services targeted at private or corporate customers, suitable for domestic shipments within Finland and partially also for international shipments:

  • Near Parcel: delivery to a service point or parcel locker; as a separate service also abroad to several European countries
  • XXS Parcel: like the domestic Near parcel but for small-sized shipments
  • XXS Mailbox Delivery: small shipment delivered to the recipient's mailbox
  • Home Delivery: delivery to the recipient's address at an agreed time; also available as a separate service to several European countries.
  • Delivery Parcel: delivery to business customers on weekdays from 8 AM to 4 PM; also available as a separate service to several European countries.
  • Pallet Freight: pick-up and delivery of heavy and bulky shipments to the recipient's address

Additional shipping method services

Some transport services may include additional services that affect the handling or delivery of shipments. You can enable them in the shipping method settings under Additional services.

You can only enable additional delivery services for domestic Matkahuolto shipments.

The additional services you select apply to all shipments that use that shipping method.

Additional delivery services have their own costs, which is worth considering when determining the shipping costs. See Matkahuolto’s parcel service prices for contract customers.

The extension supports the following additional delivery services with matching transport services:

  • Fragile – handle with care: pack the product appropriately and attach Matkahuolto’s Handle with Care stickers (Near Parcel, Home Delivery, Delivery Parcel, Pallet Freight).
  • Large: the shipment will incur the Large surcharge when the package dimensions exceed 60 x 60 x 100 cm or the weight exceeds 30 kg (Near Parcel, Home Delivery, Delivery Parcel, Pallet Freight).

Installation and setup

  1. Order Matkahuolto's package services and ask Matkahuolto's customer service for credentials to the online store.
  2. Enter the credentials you received from Matkahuolto on the Account > Extensions > Matkahuolto page in your online store's admin panel.
  3. Optionally, you can change the order default weight that is passed on to Matkahuolto if the order's weight is 0.
  4. If the sender's address is different from the address in the online store's contact information, add it to the extension settings.
  5. Save the extension's settings.

Once you have configured the extension settings, you can create new shipping methods that will use Matkahuolto's services.

  1. Create a shipping method for which shipping labels should be printed by using Matkahuolto's services.

    In Shipping labels, select Matkahuolto as the shipping service and a package service from the drop-down menu.

    More information about parcel services can be found on Matkahuolto's website.

  2. Click Save.
  3. Define other shipping method settings to suit your needs and save the shipping method.

With the Matkahuolto extension enabled, you can print shipping labels in the Shipping details section on the admin panel's order page. You'll also find the Tracking code link in shipping details, which you can use to track the shipment in Matkahuolto's system.

Defining the shipping label size

When the shipping method for an order uses the Matkahuolto integration, the size of the address label can be selected from the following options in the shipping method settings:
  • A5
  • 10x15

Here's how to set the print size for shipping labels:

  1. Go to the Settings > Shipping methods page on the admin panel.
  2. On the left side menu, open a shipping method that uses the Matkahuolto integration.
  3. Press the Edit button on the header row of the shipping method.
  4. On the shipping method form, select the appropriate size from the drop-down menu in the Document type section.
  5. Save the changes by pressing the Save button at the bottom of the page.

Printing shipping labels

Here's how to print a Matkahuolto shipping label for an order:

  1. Go to the Orders page on the admin panel.
  2. Open an order that uses a Matkahuolto shipping method and for which you want to print a shipping label.
  3. Press the Create address label link in the Shipping details section.

    A tracking code is created for the order, and a print window opens. If the order is divided into multiple shipments, each will have its own shipping label printed on a separate page.

  4. Print the shipping label and close the print window.

    If necessary, you can reopen the print window by pressing the Print address label link, which is now shown in the Shipping details section on the order page.

Printing return labels

For eventual product returns you can configure the service to print a return label along with the address label.

Services with return label support

The following services available through the Matkahuolto integration provide a printable return label:

  • Near Parcel (also abroad)
  • XXS Parcel
  • Home Delivery (also abroad)
  • Delivery Parcel (also abroad)
  • Pallet Freight

Enabling return labels

Here is how to enable return label printing for a shipping method:

  1. Go to the Settings > Shipping methods page on the admin panel.
  2. Open a shipping method using the Matkahuolto extension from the left-hand menu.
  3. Press the Edit button on the header row of the shipping method.
  4. Activate the Print return label option in the shipping method form section Additional services.
  5. Save the changes by pressing Save at the bottom of the page.

Once you have done this, the return label will be included as an additional page in all the address labels printed for this shipping method.

Pickup point types

If the shipping method's delivery service does not include delivery to the recipient's address, the customer can choose at the store's checkout where they want to pick up the shipment. A pickup point can be, for example, the nearest office or service point, or a parcel locker.

You can define what types of pickup point options the checkout shows to the customer. To do this, open the shipping method for editing from the admin panel's Settings > Shipping methods page and select the appropriate option from the shipping method form's Pickup point types menu:

  • All pickup points
  • Service and pickup points, parcel lockers (excl. outdoor lockers)
  • Service points and collection points
  • Only service points

It is advisable to exclude outdoor parcel machines if you do not want the parcels to be exposed to the open air.

You can define the visibility of pickup point types for the following delivery services:

  • Near Parcel
  • XXS Parcel

Deliveries to be handed over personally

Handing over personally When using the service, the shipment will only be handed over to the shipment recipient; a letter of attorney cannot be used.

The service applies only to the following types of domestic shipments:
  • Home Delivery
  • Delivery Parcel

To define the Handing over personally additional service for a shipping method, open the shipping method form and select the appropriate option from the Additional services section.

Shipping method-specific shipment and measurement details for customs

Generally, a shipping service requires customs information and measurements to be specified for shipments destined beyond the customs border (such as when shipping from the EU to other parts of the world; as a special case, this also applies to shipments between the Åland Islands and the rest of the EU). This can be implemented in the extension as follows:

  • Default shipment description (specified on the.Settings > Order settings page)
    • Near Parcel
    • XXS Parcel
    • Home Delivery
    • Delivery Parcel
    • Pallet Freight

If the shipment does not need to be cleared through customs and the delivery service does not otherwise require you to specify its actual dimensions, the Matkahuolto extension will use the default dimensions of 15 x 15 x 15 cm