Matkahuolto

You can use the Matkahuolto extension to print shipping labels directly in your online store's admin panel for the orders that will be delivered with Matkahuolto's services.

Pricing

Using the extension is free of charge but requires a logistics contract with Matkahuolto. Contact Matkahuolto's corporate sales to request an offer for package services.

Delivery services supported by the extension

The following delivery services are supported by MyCashflow's Matkahuolto extension:

  • Near Parcel (delivery to a Matkahuolto service or parcel point)
  • XXS Parcel (similar to Near Parcel but for small-sized shipments)
  • XXS Mailbox Delivery (small shipment delivered to the recipient's mailbox)
  • Home Delivery (delivery to the recipient's address at the time agreed upon with the recipient)
  • Delivery Parcel (delivery to the recipient's address on weekdays from 8 a.m. to 4 p.m. without prior notification; suitable especially for business customers)
  • Pallet Freight (pick-up and delivery of heavy and bulky shipments to the recipient's address)
  • International Near Parcel
  • International Delivery Parcel

See Matkahuolto's website for more detailed descriptions of package services to Finland and abroad.

The Matkahuolto Express Parcel service is no longer available through the extension, because starting from 4 September 2023 it has only been available through Matkahuolto's own sales channels for specific bus routes. All shipping methods using Express Parcel have been changed to use MyCashflow's own shipping labels, and you may want to replace them with shipping methods using Near Parcel. (Find out more at Matkahuolto's announcement.)

Additional services for the delivery method

Some transport services may include additional services that affect the handling or delivery of shipments. You can enable them in the shipping method settings under Additional services.

The additional services you select apply to all shipments that use that shipping method.

Additional delivery services have their own costs, which is worth considering when determining the shipping costs. See Matkahuolto’s parcel service prices for contract customers.

The extension supports the following additional delivery services with matching transport services:

  • Fragile – handle with care: pack the product appropriately and attach Matkahuolto’s Handle with Care stickers (Near Parcel, Home Delivery, Delivery Parcel).
  • Large: the shipment will incur the Large surcharge when the package dimensions exceed 60 x 60 x 100 cm or the weight exceeds 30 kg.

Read also Matkahuolto's packing instructions for various types of shipments.

Installation and setup

  1. Order Matkahuolto's package services and ask Matkahuolto's customer service for credentials to the online store.
  2. Enter the credentials you received from Matkahuolto on the Account > Apps > Matkahuolto page in your online store's admin panel.
  3. Optionally, you can change the order default weight that is passed on to Matkahuolto if the order's weight is 0.
  4. If the sender's address is different from the address in the online store's contact information, add it to the extension settings.
  5. Save the extension's settings.

Once you have configured the extension settings, you can create new shipping methods that will use Matkahuolto's services.

  1. Create a shipping method for which shipping labels should be printed by using Matkahuolto's services.

    In Shipping labels, select Matkahuolto as the shipping service and a package service from the drop-down menu.

    More information about parcel services can be found on Matkahuolto's website.

  2. Click Save.
  3. Define other shipping method settings to suit your needs and save the shipping method.

With the Matkahuolto extension enabled, you can print shipping labels in the Shipping details section on the admin panel's order page. You'll also find the Tracking code link in shipping details, which you can use to track the shipment in Matkahuolto's system.

Defining the shipping label size

When the shipping method for an order uses the Matkahuolto integration, the size of the address label can be selected from the following options in the shipping method settings:
  • A5
  • 10x15

Here's how to set the print size for shipping labels:

  1. In the admin panel of your online store, go to Settings > Shipping methods.
  2. On the left side menu, open a shipping method that uses the Matkahuolto integration.
  3. Press the Edit button on the header row of the shipping method.

    The shipping method form opens.

  4. On the shipping method form, select the appropriate size from the drop-down menu in the Document type section.
  5. Save the changes by pressing the Save button at the bottom of the page.

Printing shipping labels

Here's how to print a Matkahuolto shipping label for an order:

  1. In the admin panel of your online store, go to Orders.
  2. Open an order that uses a Matkahuolto shipping method and for which you want to print a shipping label.
  3. Press the Create address label link in the Shipping details section.

    A tracking code is created for the order, and a print window opens. If the order is divided into multiple shipments, each will have its own shipping label printed on a separate page.

  4. Print the shipping label and close the print window.

    If necessary, you can reopen the print window by pressing the Print address label link, which is now shown in the Shipping details section on the order page.

Printing return labels

For eventual product returns you can configure the service to print a return label along with the address label.

Services with return label support

The following services available through the Matkahuolto integration offer a printable return label:

  • Near Parcel
  • XXS Parcel
  • Home Delivery
  • Delivery Parcel
  • Pallet Freight
  • International Near Parcel
  • International Delivery Parcel

Enabling return labels

Here is how to enable return label printing for a shipping method:

  1. In the admin panel of your online store, go to Settings > Shipping methods.
  2. From the left-hand menu open a shipping method that uses the Matkahuolto extension.
  3. Press the Edit button on the header row of the shipping method.

    The shipping method form opens.

  4. In the shipping method settings section Additional services activate Print return label.
  5. Save the changes by pressing the Save button at the bottom of the page.

Once you have done this, the return label will be included as an additional page in all the address labels printed for this shipping method.

Pickup point types

Depending on the shipping service, the customer can select wither a service or pickup point at checkout to fetch their delivery from. The pickup point can also be a an indoor or outdoor self-service parcel locker.

You can limit the types of collection points available to your customers for shipping methods that use the Matkahuolto extension. The feature is only available for the following services:

  • Near Parcel
  • XXS Parcel
To specify permitted pick-up points types, open the shipping method form and select the appropriate option from the Pickup point types menu in the Additional services section (the options are in order from the most permissible to the most limited):
  • All pickup points
  • Service points, collection points, parcel lockers (excl. outdoor parcel lockers)
  • Service points and collection points
  • Only service points

It is advisable to exclude outdoors lockers if you do not want the packages to be exposed to outdoor air. You can exclude all lockers if the packages you send are very large.

Matkahuollo offices have the most storage space for parcels of all sizes.

Deliveries to be handed over personally

When using the Handing over personally service, the shipment will only be handed over to the shipment recipient; a letter of attorney cannot be used.

The feature is only available for the following services:
  • Home Delivery
  • Delivery Parcel

In order to enable the Handing over personally service for a shipping method, open the shipping method form and select the appropriate option in the Additional services section.

Shipping method-specific shipment and measurement details for customs

Generally, a shipping service requires customs information and measurements to be specified for shipments destined beyond the customs border (such as when shipping from the EU to other parts of the world; as a special case, this also applies to shipments between the Åland Islands and the rest of the EU). This can be implemented in an extension as follows:

  • Default shipment description (specified on the Settings > Order settings page)
    • Near Parcel
    • XXS Parcel
    • Home Delivery
    • Delivery Parcel
    • Pallet Freight
    • International Near Parcel
    • International Delivery Parcel

If the shipment does not need to be cleared through customs and the delivery service does not otherwise require you to specify its actual dimensions, the Matkahuolto extension will use the default dimensions of 15 x 15 x 15 cm.