The built-in logistics solution nShift eCom LITE with no monthly fee enables you to use the services supported by nShift without having to register as nShift's customer, using your own contract numbers instead.

nShift eCom LITE enables your online store to use logistics companies that you already have an agreement with but MyCashflow has no direct integrations for.

There is also the monthly-charged nShift eCom PRO extension, which includes all nShift's delivery services as well as an nShift merchant account. Using the PRO extension becomes more profitable as the number of shipments increases.

If you use the nShift eCom LITE service, no nShift account is going to be created for you.

nShift eCom LITE is built into all paid MyCashflow plans.

Pricing

The fixed costs of using the nShift eCom LITE service are €0.40/printed shipping label. Additionally, logistics companies might charge you separately for using some specific services.

The costs are invoiced jointly together with your monthly fees for using MyCashflow.

Services supported by the extension

The nShift eCom LITE service in MyCashflow supports all the nShift delivery services, with the exception of PostNord DPD Classic and Budbee Flex.

The Matkahuolto Express Parcel service is no longer available through the extension, because starting from 4 September 2023 it has only been available through Matkahuolto's own sales channels for specific bus routes. All shipping methods using Express Parcel have been changed to use MyCashflow's own shipping labels, and you may want to replace them with shipping methods using Near Parcel. (Find out more at Matkahuolto's announcement.)

Enablement

To use the built-in nShift LITE, you need to enter the contract numbers for the logistics services in the settings of shipping methods.

To enable the built-in nShift LITE:

  1. Create a new shipping method on the page Settings > Shipping methods. See the instructions ›
  2. Select Delivery as the type of shipping method.
  3. Select nShift eCom LITE as the shipping service.
  4. Select the desired logistics company from the drop-down menu.
  5. Accept the terms of service and click Save.
  6. In the shipping method's details, enter the number of the contract with the selected logistics company.

    Find out more about contract numbers ›

  7. Enter other details for the shipping method and define its shipping costs.

When you use the LITE package, you won't receive the nShift Online credentials. The credentials are included only in the PRO package.

Matkahuolto's and Posti's contract numbers

To use Matkahuolto and Posti services via nShift eCom LITE, the service-specific contract number must be entered in the settings of the shipping method.

  • Posti parcel services: your contract number for Posti parcel services
  • Posti letter services: your contract number for Posti parcel services
  • Posti freight services: the contract number for Posti's freight services inside Finland
  • Matkahuolto parcel services: the customer number for Matkahuolto's services

You can find your Posti contract number in the Posti extranet, order confirmations or invoices.

You can find your Matkahuolto customer number in the MPaketti extranet, on invoices or in your contract.

If multiple shipping methods use different Matkahuolto services, and you change the customer number in the settings for one of them, the customer number will be updated in all shipping methods that use Matkahuolto's package services.

Sender address

In the settings of the shipping methods that use nShift eCom LITE, there is the Sender details section, where you can define the sender address for all the shipping methods that use the nShift eCom LITE service. By default, the sender address is taken from the store's general settings or version settings.

When you change the sender address in one of the shipping methods, it will be updated in all the shipping methods that use nShift eCom LITE.

Enabling PostNord services

When enabling PostNord services via nShift eCom LITE, you may want to test the integration to make sure that it works.

The instructions for testing can be found in the instructions on the nShift eCom PRO extension.

Testing PostNord in nShift eCom LITE is optional.

nShift eCom LITE is built into MyCashflow, which means that the integration has already been thoroughly tested and works in the same way for all users of nShift eCom LITE.

If you use the nShift eCom PRO extension and would like to enable PostNord, testing the PostNord integration is an obligatory part of the enablement process as every user uses their own nShift credentials in the integration.

Printing shipping labels

Here's how to print a nShift eCom LITE shipping label for an order:

  1. In the admin panel of your online store, go to Orders.
  2. Open an order that uses a nShift eCom LITE shipping method and for which you want to print a shipping label.
  3. Press the Create address label link in the Shipping details section.

    A tracking code is created for the order, and a print window opens. If the order is divided into multiple shipments, each will have its own shipping label printed on a separate page.

  4. Print the shipping label and close the print window.

    If necessary, you can reopen the print window by pressing the Print address label link, which is now shown in the Shipping details section on the order page.

Printing return labels

For eventual product returns you can configure the service to print a return label along with the address label.

Services with return label support

The following services available through the nShift eCom LITE integration offer a printable return label:

  • Matkahuolto: Near Parcel, XXS Parcel, Home Delivery, Delivery Parcel
  • Posti: Postal Parcel, Home Parcel, Small Parcel, Parcel Connect, Express Parcel, Express Freight

Enabling return labels

Here is how to enable return label printing for a shipping method:

  1. In the admin panel of your online store, go to Settings > Shipping methods.
  2. From the left-hand menu open a shipping method that uses the nShift eCom LITE extension.
  3. Press the Edit button on the header row of the shipping method.

    The shipping method form opens.

  4. In the shipping method settings section Additional services activate Print return label.
  5. Save the changes by pressing the Save button at the bottom of the page.

Once you have done this, the return label will be included as an additional page in all the address labels printed for this shipping method.

Using cash-on-delivery

To use cash-on-delivery, you must have in your online store

  • a payment method that uses the Cash-on-delivery service.
  • a shipping method that uses either the Posti Postal Parcel or the Priority Letter with cash on delivery service.

The recipient collects a cash-on-delivery shipment from Posti's service point by paying the predetermined amount. If the shipment is delivered to a parcel locker, the recipient will be sent first the payment details and – after a successful payment – the pickup instrucions as SMS messages.

The cash-on-delivery payment sum consists of the order total, which includes possible shipping and payment fees. The sum will be transferred to your bank account within 2–4 business days.

To enable cash-on-delivery as a payment method in your online store:

  1. If necessary, create a new shipping method on the admin panel's Settings > Shipping methods page.

    As the logistics service select nShift eCom LITE and as the parcel service Posti Postal Parcel or Priority Letter with cash on delivery.

    See the instructions on how to create shipping methods.

  2. Create a new payment method on the admin panel's Settings > Payment methods page.

    As the payment service, select Cash-on-delivery and enable the previously created shipping method in the payment method settings.

    See the instructions on how to create payment methods.

When processing cash-on-delivery orders, mark the order as delivered when you ship it to the customer, but leave the payment open. Mark the payment as paid only once it has been credited to your bank account.

Shipping method-specific shipment and measurement details for customs

Generally, a shipping service requires customs information and measurements to be specified for shipments destined beyond the customs border (such as when shipping from the EU to other parts of the world; as a special case, this also applies to shipments between the Åland Islands and the rest of the EU). This can be implemented in an extension as follows:

  • Product tariff codes (CN), countries of origin, and a free-form description of the shipment's contents (specified on the shipment information form)
    • Posti: Priority Parcel, EMS, Express Letter, Registered letter
    • Posti (shipments to Åland): Home Parcel, Postal Parcel, Express Parcel
  • Default shipment description (specified on the Settings > Order settings page)
    • Posti: Priority Parcel, EMS, Freight, Express Freight
  • Shipment width, height, and length (specified on the shipment data supplement form)
    • Posti: Freight, Express Freight

If the shipment does not need to be cleared through customs and the delivery service does not otherwise require you to specify its actual dimensions, the nShift eCom LITE extension will use the default dimensions of 15 x 15 x 15 cm. The outer measurements of the shipment must always be filled-in to the shipment details.