Default shipping conditions

These shipping conditions are valid starting from {ShopOpened}.

Online store

{ContactInformation}

If you sell to businesses and there are separate shipping conditions that apply to them, you can mention this in the text below. In such a case, you may want to add a link to the shipping conditions for business customers.

The store sells products to individuals of full age. The VAT is included in the product prices. We reserve the right to change the prices and shipping costs.

Products are purchased by adding them to the shopping cart and paying for the shopping cart's contents by using an online payment service. All customer information is treated confidentially. Unless otherwise stated, the contact information indicated during order placement will only be used for delivering the order or clarifying any doubts that may occur. By placing an order in the store, you acknowledge that you read and accepted the shipping conditions valid at the moment of placing the order.

Klarna Checkout acts as the store's payment service with the following payment options: invoice, installment plan, card and online bank payments.

By providing your personal details at checkout, you accept Klarna AB's (556737-0431, Norra stationsgatan 61, 113 43 Stockholm) terms and conditions. By clicking Place Order, you accept the shipping conditions of the {ShopName} online store.

Here you can add information about other payment methods available in your store.

If the online payment buttons of other payment services are enabled in your online store, replace this text with the text provided by the payment service's provider or other text that describes the service. You should receive the required text from the service provider.

If your online store doesn't use Klarna as a payment method, remove all mentions about Klarna.

Immediately after receiving your order, we'll sent you an order confirmation to your email with information about the order. Make sure that you check the contents of the order confirmation. If you have any questions, do not hesitate to contact our customer service. Keep the order confirmation in case you needed to contact the customer service. When contacting the customer service, always have your potential customer number and order number at hand. Always make sure that the parcel contents match the products listed in the order confirmation.

Here's our customer service's contact information:

{ContactInformation}

Here you can add the office hours and other ways to contact the customer service.

Shipping costs contain both postage and packaging costs. The shipping costs displayed in the shopping cart are an estimate based on the primary shipping method. To see the exact shipping costs, select the desired shipping and payment method for your order. The available shipping methods depend on the shopping cart's contents and total weight. You are welcome to select at checkout the shipping method that suits your needs best. The exact shipping costs are displayed for all available shipping methods.

Here you may want to provide, for instance, further details on the shipping methods available in your online store and tell their starting costs.

The amount of information available about shipping methods and their costs has a direct influence on the customers' decision to place an order. So, make sure that you provide enough information in the right place.

Modify the estimated delivery time so that it is valid for your online store and, if applicable, indicate time estimates for international deliveries for the most popular shipping methods.

The most common delivery times in Finland are 27 days depending on the order and shipping method. Exceptions to these time estimates may occur if the shopping cart contains out-of-stock products. You will be also informed about potential delays immediately after placing the order.

We do not take responsibility for delays that may occur on grounds of force majeure, or indirect losses caused by the delay. The online store will inform on its website about exceptions to the regular delivery times.

The return policy is retrieved from the online store's dictionary as it is also displayed in order messages.

The texts can be accessed and modified in the admin panel, on the Contents > Dictionary page, by using the codes listed below.

Do not modify the dictionary codes below because otherwise retrieving dictionary entries won't work. Modify all the texts directly in the dictionary.

{%LegalReturnRights}

{%LegalReturnPeriod}

{%LegalReturnNotificationMethod}

{%LegalReturnNotification}

{%LegalReturnImplications}

{%LegalPaymentReturn}

{%LegalShipmentReturnPeriod}

{%LegalShipmentReturnImpairment}