All MyCashflow online stores come with support for the Klarna Checkout solution, which, when enabled, completely replaces MyCashflow's own checkouts.

Klarna Checkout differs from other checkouts available in MyCashflow in that it can be used only after the Klarna Checkout payment service has been enabled in the online store.

How does the checkout provided by Klarna Checkout work?

At the checkout, the customer first enters the country, postal code and email, after which the available shipping methods are displayed.

If the customer has used Klarna before, and the customer's details are available in Klarna's system, they can be filled in at the checkout automatically. Customer details are also automatically filled in for logged-in customers.

After providing the address details, the customer can select the desired payment and shipping method as well as proceed to order payment. In some cases, Klarna may ask the customer for their personal identity number to ensure the customer's creditworthiness.

After the order has been confirmed, the customer is redirected to Klarna Checkout's thank you page, the address of which has the following format: /klarna-checkout/d128bd6d-804a-458a-b0d5-0a455c3871e6/thanks

The availability of external payment services in versions that use Klarna Checkout is limited. The only allowed services are MyCashflow's built-in payment services and PayPal.

Learn more about using external payment services at Klarna's checkout.

Customizing the design of the checkout page

The checkout page for Klarna Checkout is built into the MyCashflow system, which means that it cannot be customized via store theme files, but you can still influence its appearance by specifying the logo and the colors of the elements displayed at the checkout.

Colors

You can specify the colors for the following elements:

  • the top bar background
  • the top bar text
  • buttons' backgrounds
  • buttons' texts
  • links

You can specify the colors by using the Hex color scheme in the Checkout settings section of the Settings > Klarna Checkout page.

Logo

You can specify which logo – store or version – should be displayed at the checkout. If a version has its own logo, it will be used instead of the store logo.

The store logo can be set in the general settings, whereas version logos can be set in the versions' additional settings.

Shipping methods at Klarna Checkout

In MyCashflow, the checkout provided by Klarna Checkout is equipped with Klarna Shipping Assistant that displays shipping methods in a different way than the default MyCashflow checkout.

Here's an overview of how the checkout differs from the built-in MyCashflow checkout:

  • The shipping method menu doesn't display the shipping method's name, but rather just the shipping service it uses (e.g. Posti Postal Parcel is displayed at the checkout as Pickup box).
  • If set, additional information and delivery times are displayed for a shipping method.

If your online store has shipping methods of the Pickup type, make sure that individual collection points have been added to a single shipping method's settings, not as separate shipping methods.

Klarna Shipping Assistant is a paid service offered by Klarna that is included in the checkout solution Klarna Checkout in MyCashflow at no additional fee.

Selling using local currencies and payment methods

You can specify the countries to which you'd like to sell using local currencies and payment methods on the Settings > Klarna Checkout page, in the Checkout settings section.

The supported countries are:
  • Switzerland
  • Denmark
  • United Kingdom
  • Norway
  • Sweden
  • United States

Selling using local currencies must be covered by your Klarna agreement.

If the currency you've selected in checkout settings isn't covered by your Klarna agreement, after the first attempt to use it at checkout, it will be automatically disabled in the settings, and future payments will be created in euros.

If paying won't work even in euros, ask Klarna's customer service to enable the Global setting for your account.

Selling in local currencies is only possible when using Klarna's own payment methods. MyCashflow's built-in payment methods and PayPal are available at checkout only if the order's currency is the euro.