You can use the MyCashflow POS payment terminal to charge MyCashflow gift card payments from your customers.

Here's how you can process gift card payments with the payment terminal:

  1. In the admin panel of your online store, go to Orders.
  2. Click New POS order.

    The POS payment page opens.

  3. Add the desired products to the order.

    Currently, the following product types cannot be added to orders created via the admin panel:

    Once you have added products to the order, you'll see a notification at the top that the customer has been undercharged.

  4. Optional: Connect the payment terminal to the online store.

    You can also receive payments without connecting the terminal to the store, but without a connection you will be unable to use the built-in receipt printer.

  5. Review the payment amount in the Order price details section of the POS payment page.

    By default, the POS payment page will prefill the order total as the payment amount. You can change the payment sum before finalizing the creation of the payment transaction, for instance if the customer uses different payment methods (cash, card, gift card).

  6. In the right-hand column on the order page, click Gift card.

    The gift card payment form opens.

  7. Enter the code of the customer's gift card on the form and select the gift card from the search results.
  8. Make sure that the payment amount is correct, and then press Charge payment.

    After initiating a payment transaction, you can no longer modify the payment sum. If the sum is incorrect, cancel the transaction, correct the sum and then create a new payment transaction.

    The payment amount is deducted from the gift card's balance, and if the payment terminal is connected to the online store, controls for printing a receipt will appear on the right side of the POS payment page.

    After the payment has been carried out, modifying the order content will not be possible.

  9. Print the customer and, when necessary, merchant receipt.

Finally, the received payment will appear as paid in the Payment transactions menu on the order page.

If the customer has paid the whole order sum, the status of the order is updated to Delivered.

If the order has still an outstanding amount after the customer's payment, add the necessary payment transactions to the order and process the order as usual.

If you've added the customer's email to the customer information, you can email the customer the shipping confirmation with a link to download the PDF receipt.

Note: Make sure to forward payment transactions to Verifone at regular intervals.