You can enhance the security of your online store by enabling two-factor authentication on the admin panel user accounts. The feature adds a new step to the login process, where the user enters a changing verification code from their personal authentication app.

You can enable two-factor authentication in all paid MyCashflow plans.

With two-factor authentication enabled, the system asks for a verification code

  • when you log in to the admin panel
  • when you change the user password
  • when you disable the two-factor authentication.

Installation and setup

Before you can use two-factor authentication, you must enable an external, personalized authentication app (e.g., mobile apps Authy or Google Authenticator).

Each user of the online store’s admin panel will enable two-factor authentication with their own user account through the admin panel and link it to the authentication app of their choice.

  1. In your online store's admin panel, go to Account > My info.
  2. Select Enable two-factor authentication.

    The system will ask for your user account password and then direct you to the confirmation page.

  3. Get the code from the confirmation page using your preferred method:
    • read the QR code with your authentication app or
    • copy the code from the text field on the page and enter it in the authentication app.

    After entering the code in the authentication app, you will receive a verification code in response.

  4. Check the verification code in the authentication app and enter it on the page.

    Verification codes have a time limit. If the code has expired, you can get a new code from the app without having to start all over again.

  5. If you are the owner of the online store’s MyCashflow account, the site will also ask for your phone number.

    MyCashflow's customer service can use your phone number to contact you in case of potential problems.

  6. Finally, press the Enable button.

Two-factor authentication is now enabled with your own user account.

On the admin panel’s Account > Users page, all users with Users permissions can see a list of the accounts that use two-factor authentication.

Disabling the price cache

You can disable two-factor authentication in your own user account by pressing Disable two-factor authentication on the Account > My info page in the online store’s admin panel. Disabling two-factor authentication requires entering a verification code.

In the event of a problem, the owner of the online store’s MyCashflow account may request the MyCashflow customer service to disable the two-step identification for any user account. In that case the customer service will verify the identity of the owner of the online store’s account.