The type of email sent to the customer when the order has been canceled.

Description

Note: the MyCashflow theme system has undergone a major renewal of email templates.

As a result, the theme's email templates are now treated separately as an email theme, and a separate theme folder is created for them in the file directory.

Find out more about the renewal and see also the email theme instructions.

The message is sent automatically when the order is canceled on the admin panel's order page. It is also possible to send the message manually in the section Send an email notification on the order page after the order has been canceled.

Template properties

Template location
/themes/email/THEME/order/cancelled.html
Template URL
Email notifications do not have a URL address
Scope
tilaus

You can also add the template to the folder /themes/EMAIL/order/shipping so that the message is also sent to the email specified in the shipping address.

Useful tags

Default theme implementation

---
subject: '{OrderEmailTitle}'
---

{{> header }}

<wrapper class="Primary">
	<spacer size="10"></spacer>
	<container class="Block">
		<h1>{%EmailShippingTitleOrderCancelled}</h1>
		<p>
			{{> greeting }}
			{%EmailTextOrderCancelled}
		</p>
	</container>
	<spacer size="20"></spacer>
</wrapper>

{{> contact }}
{{> footer }}