Templates used for creating order email messages.

When designing email notifications, you may want to take the following things into account:

  • You may want to define CSS styles directly in the template file because not all email clients process references to external stylesheets.
  • Email client support for CSS styles varies. The templates should be designed to look good even if it would turn out that the recipient's email client does not process any CSS styles.

To find out more about order emails, see our user guide.

Sending order messages to the email indicated in the shipping address

By default, all order messages are sent only to the email indicated in the billing information. For order messages to be sent also to the email indicated in the shipping address, you need to add their templates to the theme folder themes/email/THEME/order/shipping

You can create email templates for the shipping address email as helper references to the original templates. In this way, you won't have to copy a template's source code into two separate files:

themes/email/THEME/order/shipping/shipping-confirmation.html
{Helper(file: 'order/shipping-confirmation')}

In the above example, the content of the file themes/email/THEME/order/shipping-confirmation.html is retrieved in the file themes/email/THEME/order/shipping/shipping-confirmation.html, so if you edit the original file, the changes will be reflected in the other file too.

Do this for all email templates used for creating messages that you'd like to send to the shipping address email.