Discount coupons of the gift card type are going to be replaced with new gift cards. Currently, the new gift cards are available as an experimental feature. Here you can learn how to enable the new gift cards and which conditions you must meet to do so.

The new gift cards don't support all of the settings that are available for discount coupons of the gift card type. Therefore you may have to delete or edit some of your old gift cards before enabling the feature.

See also detailed instructions on how to enable the new gift cards.

The new gift cards function as a payment method, which means that if the entire order is paid for with a gift card, the customer doesn't have to select a payment method at checkout at all.

Customers can use gift cards, discount coupons and campaign discounts within a single order. In such a case, the order total is calculated based on the discount-related pricing rules.

Your feedback matters

Currently gift cards are available as an experimental feature, which is further developed based on our customers' feedback.

Let us know your feedback e.g. via the chat in the admin panel.

Enabling the new gift cards

When the feature is enabled, all gift cards of the old type will automatically be converted into new gift cards.

So, first you need to make sure that your online store's discount coupons of the Gift card type don't use settings that aren't supported by the new gift card – otherwise enabling the new gift cards won't be possible:

  1. In the admin panel, go to Orders > Discount coupons.
  2. Search for discount coupons of the gift card type by using the relevant search filters.
  3. Make sure that the following settings are not enabled for the discount coupons:
    • Discount:
      • only selected products or
      • only shipping costs
    • Minimum order
Once the old gift cards have been updated, you can enable the new gift cards experimental feature:
  1. Go to Settings > Experimental features.
  2. Enable the New gift cards feature.

The new gift cards are now enabled in the online store, and the old discount coupons of the Gift card type have been converted into the new type of gift cards.

You can manage gift cards on the admin panel's Orders > Gift cards page.

See also the following help articles: