For security reasons, you shouldn't keep your customers' old passwords unchanged when importing. Even the store's administrator should never see customers' passwords as a matter of principle.

We recommend resetting all customer passwords during import and asking each customer to create a new password via the link Did you forget your password? on your online store's login page.

By encouraging customers to change their passwords, you increase data security.

However, importing passwords is possible with a customized script, provided that customer passwords are stored in a readable form. If you opt for the script, you should be prepared for the cost of one hour man-work (100 € + VAT 24%).

Contact our customer service if you'd like to import customer passwords to your online store.